LEGAL & SERVICE POLICY

Clear terms. Better creative partnerships.

These terms explain how OG Social handles enquiries, quotations, creative work, payments, approvals and customer support.

Service engagement

An enquiry or WhatsApp message does not create a confirmed order. Work begins only after the customer approves the written scope, fees, timeline, deliverables and applicable terms.

Customer eligibility

Services may be ordered only by people aged 18 or older, authorised business representatives, or lawful guardians acting within their authority.

Approvals & revisions

Timelines depend on prompt access to accurate briefs, brand assets and customer feedback. Included revision rounds and approval deadlines are specified in the accepted quotation.

Payments, cancellation & refunds

Payment stages, cancellation charges and any refund eligibility are disclosed before confirmation. Completed work, approved milestones and committed third-party costs may be non-refundable.

Results disclaimer

Reach, engagement, enquiries and sales are not guaranteed. Results vary with media budget, audience, offer, platform systems, market conditions and customer participation.

Content responsibility

Customers must own or be authorised to use all supplied logos, images, claims, music and other materials. Published content remains subject to each platform’s policies and review systems.

Non-discrimination

OG Social provides service without unlawful discrimination based on race, religion, gender, disability, nationality, age, marital status or sexual orientation.

Business address

OG Social, Office No. 15, World Tower, Worli, Mumbai, Maharashtra 400013, India.